What needs attention on this shipment?
eCMR and operational response
Every transport documented. Every incident accompanied.
Zenlogix combines eCMR, AI assistance, and structured incident response to guide teams, preserve evidence, and prepare legal intervention.
Electronic consignment note eCMR
ZLX / 2026 / 00418
- 01 · Consignor
- Milan, IT
- 02 · Consignee
- Bologna, IT
- 06 · Goods
- 12 packages · 4,280 kg
- Status
- Transport monitored
01 Create
02 Seal
03 Share
04 Preserve
AI with eCMR contextIncident response readyControlled legal escalation
The operational foundation
One reliable record before, during, and after transport.
- 01
Create
Enter CMR data in a guided, consistent, and readable model.
- 02
Seal
Protect document integrity through the dedicated eSEAL service.
- 03
Share
Assign access and responsibility to the parties involved in transport.
- 04
Preserve
Keep a record ready for operational checks, incidents, and legal review.
Assistance grounded in data
The AI understands the transport you are asking about.
The assistant reads the eCMR the user is allowed to access and connects parties, cargo, route, status, and timestamps. It answers operational questions and provides general orientation on the CMR Convention and eCMR framework.
- Questions about the actual shipment
- General CMR orientation
- Answers in the user's language
Context consulted
ZLX / 2026 / 00418- Route
- Milan → Bologna
- Cargo
- 12 packages · 4,280 kg
- Status
- Out for delivery
- Last event
- Signed goods takeover
The goods were taken over, but final consignee confirmation is missing. If the delay is connected to an incident, open the case from this shipment to preserve its current state and begin collecting evidence.
When a case requires individual assessment, the assistant says so and directs the user to legal counsel.
When something goes wrong
From first alert to a complete case file, without losing control.
Zenlogix turns cargo theft into a coordinated sequence for the operator, driver, customer, and legal counsel.
- 01
Open the incident
Start the case directly from the affected eCMR.
- 02
Fix the record
Create an immutable snapshot of the shipment at the time of the event.
- 03
Guide the driver
Share controlled tasks covering authorities, vehicle, location, and safety.
- 04
Collect evidence
Centralize photos, video, location, and the police report.
- 05
Prepare communications
AI drafts the factual narrative for driver and customer.
- 06
Review and send
The operator checks, edits, and approves every communication.
Prepared legal support
When counsel is needed, the case is already organized.
Defined risk conditions trigger a reasoned escalation. Zenlogix prepares the incident packet and grants counsel dedicated, limited, and revocable access.
ZLX / 2026 / 00418 Incident packet
Escalation reason Cargo value above the defined threshold
- Complete eCMR snapshot
- Collected evidence and reports
- Communications and driver tasks
- Referral and access history
Counsel access Dedicated role · defined expiry · revocable
The system prepares the facts and protects record continuity. Legal assessment remains with the professional.
Assistance is useful because it remains controlled.
Every automation is tied to data, permissions, and reviewable decisions.
Grounded AI
Answers and drafts use shipment and incident context.
Deterministic safeguards
Disclaimers, checklists, and escalation rules are not invented by the model.
Human control
Operators review communications and decide how to proceed.
Scoped access
Group roles and dedicated external links limit data and actions.
Audit-ready record
Snapshots, evidence, tasks, notifications, and referrals remain connected.
Built on the Open Logistics Foundation ecosystem, with eSEAL integrity in the eIDAS context.
Test the complete workflow, not only the document.
We start with a real transport and include a theft scenario: assistant, driver response, evidence, communications, and legal handoff.
Discuss the pilot
The conversation starts with your process and the risks you manage every day.